Creative Direction | Content Strategy | Writing

The Verizon Story

“The Verizon Story Museum is about our unified purpose as an organization. It’s about celebrating our history and our place at the forefront of communications and technology.”
— Jim Gerace, Chief Communications Officer

While the Verizon we know is just over 20 years old, its legacy is inextricably tied to the many telecommunications companies that came before it—and even the history of human communication at large. To preserve this history — as well as the legacy Verizon is working to build every day — we created the Verizon Story corporate museum and a complimentary web-based digital museum. 

Key Stats 

• 5 digital interactive exhibits installed in Verizon’s Basking Ridge HQ 

• 1,455 square feet 

• Incorporates over 400 images and videos from Verizon’s archives and history 

• Digital museum web site includes online versions of museum content as well as exclusive web-only in-depth stories 


Verizon by the Numbers
5 motion activated digital LED displays featuring infographic displays of key verizon numbers, including earnings, people statistics, and network growth numbers

Powered by Purpose
A touch screen exhibit that explores the growth of Verizon’s network, from 1G to 5G

Communications Change The World
A touch table and complementary wall projection that allows visitors to explore the history of human communication — from cuneiform to carrier pigeons to 5G.

Verizon in Focus
A passive video wall that highlights the latest Verizon topics. In 2021, the wall featured Verizon’s COVID-19 response

Building Brighter Futures
A large-scale video display highlighting statistics around Citizen Verizon, the company’s commitment to sustainability, digital inclusion, and human prosperity

When COVID hit, we had to pivot. What good is a museum if no one is around to see it? Our strategy moved online as we took all of the amazing content available on-site and turned it into an interactive experience accessible from anywhere. We also gave the site its own unique spin with curated web-only stories based on museum content added twice a month.    

View live site 


The Verizon Story Digital Experience was instrumental in helping Verizon’s corporate communications team move up three spots to #5 in the 2021 Bowen Craggs Index, the leading ranking for corporate websites. Content from the site was cited in the Best Practice section of the Index.